SUPPORT WITH YPE(TM)

Every Lightcrest customer account has a dedicated engineer that is familiar with their organization's particular configuration and any needs their application or servers may have. The YPE is your single point of contact for all sales and technical support.

Our support staff is available to you at any time. If you ever experience difficulty with your service, we will be here to address your concerns immediately. Call us at 1-888-320-8495 - or, for non-emergency support requests, login to your client portal and file a ticket or simply e-mail us at support@lightcrest.com.

Our network operations center is staffed by our highly trained engineers and administrators. With round-the-clock surveillance and automated monitoring of every piece of hardware in our datacenters, Lightcrest is aware of many problems before they ever affect our customers.