WHY LIGHTCREST?

Quality managed services and professional services require a confluence of outstanding engineering talent, intimate customer service, and superior infrastructure. The Lightcrest Fabric equips our clients with world-class services combined with dedicated, personal engineers. Lightcrest is determined to bring meaning back to the terms "Managed Services" and "Managed Hosting".

Our mission is to restore the true meaning of the term "Managed Services Provider" and we are committed to leading the industry by example.

The Lightcrest Fabric allows you to focus completely on your business while Lightcrest manages every layer of your underlying application technology strategy.

Your Personal Engineer™ is here to help you 24 hours a day. In the event of a question or issue, your engineer will be available to you personally and directly by phone and e-mail. Your time will be respected. Your YPE™ becomes an extension of your business.

The founders of Lightcrest developed YPE™ to address issues they experienced with large hosting providers at both startups and Fortune 500s alike. When you require pressing information about your systems and call for immediate action, there should be one single point of contact.

YPE™ was developed because Lightcrest has a personal stake in your business operations.

You will always receive 24/7/365 support from our dedicated support staff and Network Operations Center. That's a given for any managed services provider. But Lightcrest approaches 24/7/365 a little differently.

When it comes to your systems and network uptime, if Lightcrest incurs maintenance downtime, your account will receive downtime credit immediately.

When it comes to support, your YPE™ will be available to you for business or technical questions 24 hours a day, 7 days a week, 365 days a year.

Lightcrest offers a full spectrum of add-on services here to help you get the most out of your relationship with us. This isn't just a hosting company. Our entire business model is designed to save you money at every layer of your IT organization. Need custom application monitoring? What about geographic load balancing? Low on software developers? No problem. Add a service for a fraction of the cost of an in-house solution.

Lightcrest will work lock-step with you to ensure that the quality of our relationship is held at a constant while keeping your technology costs to a minimum.